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Warranty Terms

Warranty Policy

Aroma Room’s warranty policy ensures that your product is protected against any defects in material, design and/or workmanship after the purchase of the product. 

All of our products are made with care and covered by a 1-year warranty.

We recommend that you keep the packaging your product arrived in so that you have the required packaging available in the event of a return. The purchaser will be responsible for any removal or transportation costs.

Warranty Exclusions

The warranty will not apply if the damage is caused by any of the following: 

  • An improper power supply such as low voltage, defective household wiring or inadequate fuses

  • Accident, alteration, misuse or abuse of the appliance such as using non-approved accessories, inadequate air circulation in the room or abnormal operating conditions (extreme temperatures)

  • Fire, water damage, theft, war, riot, hostility, hurricanes, floods, etc.

  • Use of force or damage caused by external influences

  • Partially or completely dismantled appliances

Customer Service for Repair & Exchange

Email

support@aromaroomshop.com

Address

BONSEN ENVIRONMENTAL TECHNOLOGY INC

614 N DUPONT HWY STE 210

DOVER, DE 19901